At Titas TV, we value the privacy of our users and are committed to ensuring your personal data is handled securely and transparently. If you wish to request the deletion of your data associated with your Titas TV account, please review the following guidelines.
1. Right to Data Deletion
In accordance with global data protection laws, such as the GDPR, you have the right to request the deletion of your personal data stored within our systems. Once your request is verified, we will permanently remove your data from our servers unless certain legal or contractual obligations require us to retain it.
2. Information We Delete
When you submit a data deletion request, the following data associated with your Titas TV account will be permanently removed:
Personal Information: Your name, email address, phone number, and any other personally identifiable information.
Account Details: Your subscription history, payment details (we do not store full credit card numbers), and platform usage data.
Watchlists and Preferences: Any saved watchlists, viewing history, preferences, or custom content recommendations.
Please note: This action is irreversible. After your data is deleted, you will no longer have access to your Titas TV account.
3. How to Submit a Data Deletion Request
To request the deletion of your personal data, please follow these steps:
Email Request: Send an email to [email protected] with the subject line "Data Deletion Request - Titas TV."
Required Information: To help us locate and verify your account, please include the following details in your email:
Your full name.
The email address registered to your Titas TV account.
Reason for your data deletion request (optional, but helpful for us).
Verification: For your security, we may need to contact you to verify your identity before proceeding with the deletion.
4. Processing Time
Upon receiving and verifying your request, we will process the deletion within 30 days. We will send you a confirmation email once your data has been successfully and permanently deleted.
5. Exceptions to Data Deletion
In certain specific circumstances, we may not be able to delete all of your data. This includes situations where:
Legal Obligations: We are required by law, regulation, or for tax purposes to retain your data for a specific period.
Ongoing Issues: There are unresolved issues with your account, such as pending transactions or an outstanding dispute. Your data will be retained only until these issues are fully resolved.
6. Impact of Data Deletion
Once your data is deleted:
You will immediately and permanently lose all access to your Titas TV account.
Any remaining subscription time will be forfeited, and no refunds will be issued for that period.
If you wish to use our services again in the future, you will need to create a new account from scratch.
7. Contact Us
If you have any questions about this policy or need assistance with your data deletion request, please do not hesitate to reach out to our privacy team.
📧 Email: [email protected]
Our team is here to help you with any concerns related to your personal data and privacy.
Thank you for using Titas TV and for trusting us with your privacy.